Our customers recommend us
The Tress Experience Program manifests particularly by a high degree of responsibility toward our customer, the professionalism in the service that we provide, as well as the pursuit of excellence in what we do every day to achieve it.
As part of the Tress Experience Program Service, we have the task to assess our service quality using the Net Promoter Score as an indicator.
The NPS is based on the kind of experience our customers have had with our services. A simple question allows us to determine the percentage of customers that would recommend us.